Welcome to BlackSheep – Exotic Pet Food & More.
By accessing or purchasing from our website (https://www.blacksheepexotics.com), you agree to the following Terms & Conditions. Please read them carefully.

1. General

  • This website is owned and operated by BlackSheep.
  • By using our services, you agree to comply with these Terms & Conditions, along with our Privacy Policy.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • BlackSheep provides food, accessories, and care products for exotic pets.
  • All descriptions, images, and prices are for informational purposes. While we strive for accuracy, errors may occur.
  • Product availability is subject to stock. We reserve the right to discontinue or limit quantities at any time.

3. Orders & Payments

  • By placing an order, you agree that all information provided (billing, shipping, etc.) is accurate.
  • Payments must be made in full before shipment.
  • We accept major online payment methods as listed at checkout.

4. Shipping & Delivery

  • We aim to process and dispatch orders promptly. Delivery times may vary based on location and third-party courier services.
  • BlackSheep is not responsible for delays caused by courier companies, natural events, or incorrect address details provided by the customer.

5. Returns & Refunds

  • Returns are accepted only if the product is damaged, defective, or incorrect upon arrival.
  • To request a return, contact us within 48 hours of delivery with order details and proof.
  • Due to the nature of pet food and perishable items, opened packages cannot be returned.
  • Refunds will be processed via the original payment method, subject to approval.

6. Customer Responsibilities

  • Customers must ensure that the products purchased are suitable for their specific pet species.
  • BlackSheep is not responsible for misuse, overfeeding, or improper handling of products.
  • Always consult a qualified veterinarian for specialized dietary or care advice.

7. Intellectual Property

  • All content on this website (text, images, logos, graphics) is the property of BlackSheep and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

  • BlackSheep shall not be held liable for any indirect, incidental, or consequential damages arising from product use.
  • Our responsibility is limited to the value of the product purchased.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India (or your business jurisdiction).
  • Any disputes will be subject to the exclusive jurisdiction of the courts in [Your City/State].

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📧 blacksheep1198@yahoo.com
📞 +919920234405